9.2 Customer Supply Continuity
Optus' employees agree that during any disputation between Optus and any or all ofits
employees while any issue in dispute is being processed through the 'Issue Prevention and
Resolution' process (Appendix B) no employee will perform their duties or fail to perform
their duties in a way which causes any disruption to the operation of Optus' network and
facilities and customer service functions.
10. TRAINING
The development of a world leader operation and a best practice workforce is critically
dependent on Optus' provision of ongoing, relevant and tailored training programs. All such
management approved training will be directed towards facilitating the required
implementation of leading edge technology by the development of a highly skilled workforce
which is receptive to technological and operational change. Such training will also be
designed to enhance an employee's personal growth opportunities within Optus through the
development of relevant competencies consistent with company needs.
On the basis of the limited period of time that they are employed in the field, Cadet Trainees
shall be excluded from performance based remuneration schemes unless otherwise
determined by Optus. Where such Cadets spend less than 50% of their ordinary hours in the
field in any training year, they shall be entitled to receive a minimum of 90% of the relevant
youth or adult minimum rate as appropriate.
11. WORKING ENVIRONMENT
Optus is committed to providing a working environment for its employees which is free of
harassment and unlawful discrimination, which promotes equal opportunity and which is
smoke free, and to ensuring that the working environment is both safe and healthy and in
accordance with relevant legislation.
12. WORKERS' COMPENSATION
Any Optus employee who, as a result of an injury suffered in the course of his or her
employment with Optus, receives payments under workers' compensation legislation, shall
be paid by Optus the difference between the payments received under the workers'
compensation legislation and the salary which would otherwise be paid to the employee up
to a maximum of 52 weeks from the date of injury. Full participation in any approved return
to work program will be a prerequisite to the payment of this make up payment.
Executed as an Agreement:
Signed for Optus Administration Pty
Limited by its representative
Dated