1. INTRODUCTION
	1.1 Commitment
	1.2 Optus Values
	1.3 Optus' Obligations: 
	1.4 EmployeesI Obligations:
        2. APPLICATION
        3. DURATION OF AGREEMENT
        4. MAJOR WORKPLACE CHANGE
        5. CONTRACT OF EMPLOYMENT
	5.1 Introduction
	5.2 Full Time Employees
	5.3 Block Time Employees
	5.4 Part Time Employees
	5.5 Casual Employees
	5.6 Individual Flexibility Arrangements
	5.7 Probation Period
	5.8 Termination of Employment
	5.9 Redundancy
        6. HOURS OF WORK
	6.1 Introduction
	6.2 Standard Provisions
	6.3 Rates of Pay - Definitions
	6.4 Core Rate
	6.5 Non Core Rate (Shift) - Definitions
	6.6 Loadings - Monday to Friday
	6.7 Loadings - Saturday, Sunday and Public Holidays
	6.8 Loadings - General
	6.9 Shift Work Arrangements
	6.10 Overtime
	6.11 Time Off in Lieu
	6.12 Overtime - Applicable Rate
	6.13 Unscheduled Customer Servicing / On-Call
	6.14 Rest Breaks
	6.15 Partial Exemptions
        7. CLASSIFICATIONS, MINIMUM RATES AND REMUNERATION
	7.1 Introduction
	7.2 Job Classifications/Minimum Rates
	7.3 Optus Remuneration Management
	7.4 Employee Share Ownership
	7.5 Annual Leave Loading
	7.6 Youth Rates
	7.7 Payments
	7.8 Superannuation
        8. LEAVE PROVISIONS
	8.1 Annual Leave
	8.2 Sick Leave
	8.3 Parental Leave
	8.4 Jury Leave
	8.5 Bereavement & Compassionate Leave
	8.6 Public Holidays
	8.7 Long Service Leave
	8.8 Carer's Leave
	8.9 Emergency Services Leave
	8.10 Other Leave
	8.11 Paid Leave Defined
	8.12 Effect of Unpaid Leave
        9. ISSUE PREVENTION AND RESOLUTION
	9.1 Introduction
	9.2 Customer Supply Continuity
        10. TRAINING
        11. WORKING ENVIRONMENT
        12. WORKERS' COMPENSATION

        APPENDIX A - MINIMUM RATES
        APPENDIX B - ISSUE PREVENTION AND RESOLUTION