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AUSTRALIA POST HR MANUAL

H.R. Policies and Procedures


    Section 1 - H.R. Policies and Procedures Introduction

      1.1 Purpose And Structure
      1.2 Amending And Updating The Manual

    Section 2 - Establishments

      2.1 Purpose And Structure
      2.2 Organisation Policy
      2.2.1 Powers Of Approval Delegates
      2.3 Positions
      2.4 Organisation/Establishment Certificates
      2.5 Procedure
      2.5.1 Creating Positions
      2.5.2 Abolishing Positions
      2.5.3 Reclassifying Positions
      2.5.4 Transferring Positions
      2.5.5 Detachments And Positions For Special Duties
      2.5.6 Variations To Hours For Part-Time Positions
      2.5.7 Recommendations For Organisation Change
      2.5.8 Reclassification Proposals
      2.6 Occupancy Status Of Positions
      2.7 Organisation Records
      2.8 Consultation On Organisation Change
      Appendix A

    Section 3 - Employment

      3.1 Purpose
      3.2 Authority
      3.3 Approved By
      3.4 Employment Categories
      3.4.1 Permanent Employment
      3.4.2 Fixed Term Employment
      3.4.3 Casual Employment
      3.5 Recruitment Policy
      3.6 Qualifications - Conditions Of Service And Advancement
      3.7 Pre-Placement Medical Assessments And Examinations
      3.8 Character Check
      3.9 Probation - Permanent Employment
      3.10 Special Employment Programs
      3.10.1 General Policy
      3.10.2 Tertiary Students Work Experience Program
      3.10.3 Vacation Employment of Tertiary Students
      3.10.4 Work Experience Program for School Students
      3.10.5 Conditions Relating to Participating Students
      3.10.6 Australia Post Liability for Injury
      3.10.7 Operation of the Program in Vic. & Qld.
      3.11 Employee Records Access Policy
      3.11.1 Background
      3.11.2 Policy Scope
      3.11.3 Process Overview
      3.11.4 Where Access Is Granted
      3.11.5 Requests For Amendment To Employee Records
      3.11.6 Where Access Is Refused
      3.11.7 Exceptions Under Which Access May Be Refused.
      3.11.8 Freedom Of Information Act Request

    Section 4-1 - Employment Categories - Conditions of Service

      4.1 General
      4.1.1 Purpose
      4.1.2 Authority
      4.1.3 Categories
      4.2 Permanent Full Time Conditions
      4.2.1 Authority
      4.2.2 General
      4.3 Fixed Term Full Time Conditions
      4.3.1 Authority
      4.3.2 General
      4.4 Permanent And Fixed Term Part Time Conditions
      4.4.1 Eligiblity
      4.4.2 Authority
      4.4.3 General Conditions
      4.4.4 Recreation Leave
      4.4.5 Sick Leave
      4.4.6 Sick Leave Credits Retained When Weekly Hours Change
      4.4.7 Annual Leave Bonus
      4.4.8 Calculating Leave Bonus
      4.4.9 Maternity Leave
      4.4.10 Long Service Leave
      4.4.11 Remote Locality Conditions
      4.5 Casual Employees
      4.5.1 Eligibility
      4.5.2 Authority
      4.5.3 General
      4.5.4 Increments/Salary Advancement Conditions
      4.6 Temporary Part-Time Support Services Officers
      4.6.1 Authority
      4.6.2 Eligibility
      4.6.3 Rates of Pay
      4.6.4 Increments
      4.6.5 Leave
      4.6.6 Payment for Public Holidays Not Worked
      4.6.7 Payment for Usual Hours on a Public Holiday
      4.6.8 Sunday Duty
      4.6.9 Duty Beyond Usual Hours and Overtime
      4.7 Temporary Attendant/Chef Employees
      4.7.1 Authority
      4.7.2 Eligibility
      4.7.3 Special Conditions

    Section 4-2 - Permanent Full Time

      4.2.1 Authority
      4.2.2 General

    Section 4-3 - Fixed Term Full Time Employees

      4.2.1 Authority
      4.2.2 General

    Section 4-4 - Permanent and Fixed Term Part Time Staff

      4.4.1 Eligibility
      4.4.2 Authority
      4.4.3 General conditions
      4.4.4 Recreation leave
      4.4.5 Sick leave
      4.4.7 Annual leave bonus
      4.4.8 Leave bonus
      4.4.9 Maternity leave
      4.4.10 Long service leave
      4.4.11 Remote locality conditions

    Section 4-5 - Casual Employees

      4.5.1 Eligibility
      4.5.2 Authority
      4.5.3 General
      4.5.4 Increments / salary advancement conditions

    Section 4-6 - Temporary Part Time Support Service Officers

      4.6.1 Authority
      4.6.2 Eligibility
      4.6.3 Rates of pay
      4.6.4 Increments
      4.6.5 Leave
      4.6.6 Payment for public holidays not worked
      4.6.7 Payment for usual hours on a public holiday
      4.6.8 Sunday duty
      4.6.9 Duty beyond usual hours and overtime

    Section 4-7 - Temporary Attendant/Chef Employees

      4.7.1 Authority
      4.7.2 Eligibility
      4.7.3 Special conditions

    Section 5 - Code of Ethics

      5. Statement of ethics
      5. Corporate values
      5. Introduction
      5. Code of ethics
      5. If the code is breached

    Section 6 - Employee Counselling, Discipline and Protected Disclosure Policy and Procedures

      6.1. Australia Post Employee Counselling and Discipline Process- Authority
      6.1.1 Policy
      6.1.2 Review of Australia Post Employee Counselling and Discipline Process
      6.1.3 Protected Disclosure Reporting Guidelines
      6.1.4 Protection of Whistleblowers
      6.2. Employee Counselling and Discipline Process - Introduction
      6.2.1 Australia Post Code of Ethics
      6.2.2 Australia Post's Employee Counselling and Discipline Process
      6.2.3 Broad Outline of the Employee Counselling and Discipline Process
      6.2.4 Formal Stages
      6.2.5 Third Party Involvement
      6.2.6 Records
      6.2.7 Formal Counselling
      6.2.8 Warning Counselling
      6.2.9 Inquiry
      6.2.10 Disciplinary Action
      6.2.11 Appeals Against Disciplinary Action
      6.2.12 Criminal Offences
      Appendices
      1. Sample Notification of Formal Counselling Interview.
      2. Formal Counselling Interview Report form.
      3. Sample Notification of Warning Counselling Interview.
      4. Warning Counselling Interview Report form.
      5. Sample Notification of Inquiry.
      6. Sample Notification of Inquiry Recommendation.
      7. Sample Notification of Disciplinary Decision.
      8. Guidelines for HR Department on Application of Monetary Penalty

    Section 7 Promotions and Transfers

      7.1 Staff Selection
      7.1.1 Purpose
      7.1.2 Eligibility
      7.1.3 Basis for Selection
      7.1.4 Definition of Efficiency
      7.1.5 Advertising Vacancies
      7.1.6 Selection Criteria
      7.1.7 Selection Committees
      7.1.8 Selection on Basis of Application
      7.1.9 Direct Nominations
      7.2 Promotions
      7.2.1 Purpose
      7.2.2 Approved By
      7.2.3 Authority
      7.2.4 Definition of Promotion
      7.2.5 Notification of Provisional Promotions
      7.2.6 Action Pending Confirmation of Promotion
      7.2.7 Action Where Appeal Upheld
      7.2.8 Date of Effect of Promotion
      7.2.9 Employee Permitted to Decline Promotion
      7.2.10 Release of Employees
      7.2.11 Appeal Rights
      7.2.12 Procedure on Appeal
      7.2.13 APPAB
      7.2.14 Cancellation of Provisional Promotion
      7.2.15 Inoperative Appeals
      7.3 Permanent Transfers
      7.3.1 Purpose
      7.3.2 Applied By
      7.3.3 Authority
      7.3.4 General
      7.4 Temporary Performance
      7.4.1 Purpose
      7.4.2 Applied By
      7.4.3 Authority
      7.4.4 Need to Fill Position
      7.4.5 Advertising / Merit Principle
      7.4.6 Basis For Selection / Availability
      7.4.7 Appeal Eligibility
      7.4.8 Timing of Appeal
      7.4.9 Appeal Upheld
      7.4.10 Partial Performance
      7.5 Vacancies
      7.5.1 Occurrence of Vacancies
      7.5.2 Filling Vacancies
      7.5.3 Permanent Filling - Order of Priority
      7.5.4 Permanent Part Time Employees
      7.5.5 Fixed Term Employees
      7.5.6 Time Limit for Filling Vacancies
      7.5.7 Review of Vacant Positions (Above the Base Grade)
      7.5.8 Consequential Vacancies
      7.5.9 Applications for Advertised Vacancies
      7.6 Job Information Circular (JIC) Procedures
      7.6.1 Purpose
      7.6.2 Applied By
      7.6.3 Procedure
      7.6.4 Consequential Vacancies
      7.6.5 Preparation of Vacancy for Provisional Promotion
      Schedules for the JIC
      7.6.6 Role of Human Resources Department
      7.6.7 Cancellation of Provisional Promotion

    Section 8 General Grievances Process

      8.1 Purpose
      8.2 Authority
      8.3 Underlying Principle
      8.4 Exclusions

    Section 9 Redeployment/Redundancy

      9.1 Purpose
      9.2 Objective
      9.3 Australia Post's Obligations
      9.4 Eligibility
      9.5 Authority
      9.6 Consultation
      9.7 Competency Test
      9.8 Records
      9.9 Redeployment To A Lower Position
      9.10 Retention Of Non-Salary Benefits
      9.11 Refusal Of Redeployment Decision
      9.12 Right Of Review
      9.13 Financial Advice
      9.14 Re-Employment With Australia Post
      9.15 Employee Previously Retired Invalidity

    Section 10 Attendance Requirements

      10.1 Purpose
      10.2 Authority
      10.3 Employee Responsibilities
      10.3.1 Attendance
      10.3.2 Absences
      10.3.3 Late Attendance
      10.4 Management Responsibilities
      10.4.1 Late Attendance
      10.5 Where Absence is not to count as Service
      10.6 Industrial Stoppages - Effect on Service

    Section 11 Cessations

      11.1 General
      11.1.1 Purpose
      11.1.2 Approved By
      11.1.3 Authority and Provisions
      11.1.4 Procedure
      11.2 Death
      11.2.1 General
      11.2.2 Letter of Condolence
      11.2.3 Information to be Provided During Visit to Next of Kin
      11.2.4 Documents to be Completed and Other Action
      11.2.5 Verification for Payment
      11.2.6 Filling of Vacancy
      11.2.7 Removal Expenses for Dependants
      11.3 Dismissal
      11.3.1 General
      11.3.2 Date of Effect of Dismissal
      11.3.3 Pay Cessation Advice
      11.3.4 Final Payment of Entitlements
      11.3.5 Employment Register
      11.3.6 Filling of Vacancy
      11.4 Abandonment of Employment
      11.4.1 Application
      11.4.2 Advice to Employee
      11.4.3 Advice Received of Reason for Absence
      11.4.4 No Response Regarding Absence
      11.4.5 Late Advice of Reason for Absence
      11.4.6 Final Payment of Entitlements
      11.4.7 Other Administrative Action
      11.4.8 Employment Register
      11.5 Miscellaneous Separations
      11.5.1 Annulment and Subsequent Termination
      11.5.2 Expiry of Employment
      11.5.3 Part-Time Employees
      11.5.4 Redundancy
      11.6 Resignation
      11.6.1 General
      11.6.2 Notice of Resignation
      11.6.3 Acceptance of Resignation
      11.6.4 Change of Resignation Date
      11.6.5 Resignation Pending Discipline
      11.6.6 Resignation from Age 55
      11.6.7 Withdrawal of Resignation
      11.6.8 Effective Date of Resignation
      11.6.9 Resignation on a Public Holiday
      11.6.10 Cessation on Other Than Resignation Date
      11.6.11 Counselling
      11.6.12 Resignation Due to Illness
      11.6.13 Administrative Action
      11.6.14 Filling of Vacancy
      11.6.15 Unsatisfactory Service
      11.6.16 Employees on Temporary Transfer
      11.6.17 Statement of Service
      11.6.18 Resignation to Contest Election
      11.7 Voluntary Retirement
      11.7.1 General
      11.7.2 Date of Voluntary Retirement
      11.7.3 Final Payment of Entitlements
      11.7.4 Filling of Vacancy Pending Retirement
      11.8 Employment Beyond Age 65
      11.8.1 General
      11.8.2 Employment Status
      11.8.3 Conditions of Service Implications
      11.8.4 APSS Contributors
      11.8.5 CSS Contributors
      11.8.6 Final Payment of Entitlements
      11.8.7 Filling of Vacancy Pending Retirement
      11.9 Retirement (Invalidity)
      11.9.1 General
      11.9.2 Delegates
      11.9.3 Decision to Retire (Invalidity)
      11.9.4 Initial Interview by Management
      11.9.5 Arrangements for Medical Examination
      11.9.6 Information Required Prior to Medical Examination
      11.9.7 Description of the Employee's Duties for the Approved Medical Practitioner
      11.9.8 Work Performance Report
      11.9.9 Referral of Information to Approved Medical Practitioner
      11.9.10 Advice to Employee before Medical Examination
      11.9.11 Employee Unfit to Attend Medical Examination
      11.9.12 Approved Medical Practitioner's Report and Recommendation
      11.9.13 Fit to Resume Duty
      11.9.14 Transfer to Alternative Employment at Same Classification
      11.9.15 Transfer to Alternative Employment at Lower Classification
      11.9.16 Notice of Transfer
      11.9.17 Payment of Partial Invalidity Pension - CSS Members Only
      11.9.18 No suitable Alternative Employment
      11.9.19 Further Sick Leave and Medical Review
      11.9.20 Retirement Recommendations by Approved Medical Practitioner
      11.9.21 Cessation of Duty Following Retirement Decision
      11.9.22 Referral of Approved Medical Practitioner's Recommendation to ComSuper (CSS Members Only)
      11.9.23 Referral of Approved Medical Practitioner's Recommendation to APSS Administrator
      11.9.24 Advice to Employee Regarding Retirement/Transfer and Review Rights
      11.9.25 Appeal Period
      11.9.26 Confidentiality of Medical Information
      11.9.27 Compensation Cases
      11.9.28 Date of Retirement
      11.9.29 Calculation of Retirement Date
      11.9.30 Notice of Retirement where Employee Consents to Retirement
      11.9.31 Date of Effect where Employee does not Consent to Retirement
      11.9.32 Backdating of Retirement
      11.9.33 Placement on the Unattached List
      11.9.34 Assistance of Welfare Officer
      11.9.35 Documents for Superannuation Benefits
      11.9.36 Final Payment Action on Retirement
      11.9.37 Letter of Appreciation - Retirement

    Section 12.1 Flex-Time

      12.1.1 Authority
      12.1.2 Purpose
      12.1.3 Eligibility
      12.1.4 Definition
      12.1.5 Responsibilities
      12.1.6 Recording of Attendance
      12.1.7 Provisions
      12.1.8 Daily Working Hours
      12.1.9 Core Times
      12.1.10 Flex Period
      12.1.11 Notification of Absence
      12.1.12 Lunch Break
      12.1.13 Settlement Period
      12.1.14 Carryover To Next Settlement Period
      12.1.15 Core Time Flex-Time Leave
      12.1.16 In Conjunction With Other Leave
      (a) Sick Leave
      (b) Study Leave
      (c) Public Holidays
      12.1.17 Higher Duties Allowance
      12.1.18 Working Away From Head Station
      12.1.19 Overtime

    Section 12.2 Reduced Attendance Rostering Service Conditions

      12.2.1 Authority
      12.2.2 Purpose
      12.2.3 Eligibility
      12.2.4 Delegation
      12.2.5 Rostering
      12.2.6 Accounting
      12.2.7 Pay Deductions For Time Not Worked
      12.2.8 Public Holidays
      12.2.9 Recreation Leave
      12.2.10 Application For Leave Form
      12.2.11 Sick Leave
      12.2.12 Special and Bereavement Leave
      12.2.13 Maternity Leave
      12.2.14 Defence Service Leave
      12.2.15 Long Service Leave
      12.2.16 Higher Duties
      12.2.17 Cessations of Employees
      12.2.18 Transfer to Area Working Different Hours
      12.2.19 Overtime

    Section 13 Assistance with Studies

      13.1 - Purpose
      13.2 - Approved By
      13.3 - Eligibility
      13.4 - Authority
      13.5 - Provisions
      13.5.1 - Levels of Assistance
      13.5.2 - What may Be Approved
      13.5.3 - Approved Courses
      13.5.4 - Submitting Applications
      13.5.5 - Approval As A Student
      13.5.6 - Sponsored Student
      13.5.7 - Part-Time Study
      13.5.8 - Full-Time Study
      13.5.9 - Short Courses
      13.5.10 - Funding
      13.5.11 - Special Circumstances
      13.5.12 - Review of Applications
      13.5.13 - Monitoring Requirements
      13.5.14 - Forms
      Appendix 1 - Calculating Leave and Leave Credits (Full and Part-Time Employees)
      Appendix 2 - Assistance with Studies External Training Approval Form
      Appendix 3 - Recovery of Study Payments made by Australia Post


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