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AUSTRALIA POST HR MANUAL

H.R. Policies and Procedures

Main Index 2014 Policy Manual


Section 1 - H.R. Policies and Procedures Introduction
	1.1   		Purpose And Structure
	1.2   		Updates to the HR Manual

Section 2 - Establishments
	2.1    		Purpose And Structure
	2.2    		Organisation Policy
	2.2.1		Powers Of Approval Delegates
	2.3   		Positions
	2.4   		Organisation/Establishment Certificates
	2.5   		Procedure
	2.5.1		Creating Positions
	2.5.2		Abolishing Positions
	2.5.3		Reclassifying Positions
	2.5.4		Transferring Positions
	2.5.5		Detachments And Positions For Special Duties
	2.5.6		Variations To Hours For Part-Time Positions
	2.5.7		Recommendations For Organisation Change
	2.5.8		Reclassification Proposals
	2.6   		Occupancy Status Of Positions
	2.7   		Organisation Records
	2.8   		Consultation On Organisation Change
	        		Appendix A

Section 3-1 - Employment
	3.1   		Purpose 
	3.2   		Authority 
	3.3   		Approved By 
	3.4   		Employment Categories 
	3.4.1		Permanent Employment 
	3.4.2		Fixed Term Employment 
	3.4.3 		Casual Employment 
	3.5    		Recruitment Policy 
	3.6    		Qualifications - Conditions Of Service And Advancement 
	3.7    		Pre-Placement Medical Assessments And Examinations 
	3.8   		Character Check 
	3.9   		Probation - Permanent Employment 
	3.10 		Special Employment Programs 
	Appendix 1 	Letter of Employment for Permanent Employees
	Appendix 2 	Letter of Employment for Fixed Term Employees
	Appendix 3 	Letter of Employment for Casual Employees
	Appendix 4 	Tertiary Students Work Experience Program Conditions of Agreement
	Attachment 1 	Fair Work Information Statement	

Section 3-2 - Employee Records Access Policy
	3.2.1 		Background 
	3.2.2 		Policy Scope 
	3.2.3 		Process Overview 
	3.2.4 		Where Access Is Granted 
	3.2.5 		Requests For Amendment To Employee Records 
	3.2.6 		Where Access Is Refused 
	3.2.7 		Exceptions Under Which Access May Be Refused. 
	3.2.8 		Freedom Of Information Act Request

Section 3-3 - Employee Privacy Policy
	3.3.1  		Definitions
	3.3.2  		Background
	3.3.3  		Scope
	3.3.4  		Shared Responsibilities
	3.3.5  		Privacy Law Environment
	3.3.6  		What Employee Personal Information does Australia Post collect?
	3.3.7  		Why does Australia Post collect Employee Personal Information?
	3.3.8  		Employee Monitoring and Workplace Privacy
	3.3.9  		Policy and Principles
	3.3.10 		Employee Privacy Enquiries & Complaints: Investigation and Dispute Resolution
	3.3.11 		Interpretation of the Employee Privacy Policy
	3.3.12 		Roles, Responsibilities and Contacts

Section 4-1 - Employment Categories - General
	4.1.1		Purpose
	4.1.2		Authority
	4.1.3		Categories

Section 4-2 - Permanent Full Time Empoloyees
	4.2.1 		Authority
	4.2.2 		General

Section 4-3 - Fixed Term Full Time Employees
	4.3.1 		Authority
	4.3.2 		General

Section 4-4 - Permanent and Fixed Term Part Time Staff
	4.4.1 		Eligibility
	4.4.2 		Authority
	4.4.3 		General conditions
	4.4.4 		Recreation leave
	4.4.5 		Personal leave
	4.4.7 		Annual Leave bonus
	4.4.8 		Leave bonus
	4.4.9 		Maternity leave
	4.4.10 		Long service leave
	4.4.11 		Remote locality conditions

Section 4-5 - Casual Employees
	4.5.1 		Eligibility
	4.5.2 		Authority
	4.5.3 		General
	4.5.4 		Increments / salary advancement conditions

Section 4-6 - Temporary Part Time Support Service Officers
	4.6.1 		Authority
	4.6.2 		Eligibility
	4.6.3 		Rates of pay
	4.6.4 		Increments
	4.6.5 		Leave
	4.6.6 		Payment for public holidays not worked
	4.6.7 		Payment for usual hours on a public holiday
	4.6.8 		Sunday duty
	4.6.9 		Duty beyond usual hours and overtime

Section 5 - Code of Ethics
	5.0 			Statement of ethics
	5.0 			Corporate values
	5.0 			Introduction 
	5.0 			Code of ethics 
	5.0	 		If the code is breached 

Section 6 - Employee Counselling, Discipline and Protected Disclosure Policy and Procedures
	6.1.   		Australia Post Employee Counselling and Discipline Process- Authority
	6.1.1 		Policy
	6.1.2 		Review of Australia Post Employee Counselling and Discipline Process
	6.1.3 		Protected Disclosure Reporting Guidelines
	6.1.4 		Protection of Whistleblowers
	6.2.   		Employee Counselling and Discipline Process - Introduction
	6.2.1 		Australia Post Code of Ethics
	6.2.2 		Australia Post's Employee Counselling and Discipline Process
	6.2.3 		Broad Outline of the Employee Counselling and Discipline Process
	6.2.4 		Formal Stages
	6.2.5 		Third Party Involvement
	6.2.6 		Records
	6.2.7 		Formal Counselling
	6.2.8 		Warning Counselling
	6.2.9 		Inquiry
	6.2.10 		Disciplinary Action
	6.2.11 		Appeals Against Disciplinary Action
	6.2.12 		Criminal Offences
	Appendix 1  	Sample Notification of Formal Counselling Interview.
	Appendix 2  	Formal Counselling Interview Report form.
	Appendix 3  	Sample Notification of Warning Counselling Interview.
	Appendix 4  	Warning Counselling Interview Report form.
	Appendix 5  	Sample Notification of Inquiry.
	Appendix 6  	Sample Notification of Inquiry Recommendation.
	Appendix 7  	Sample Notification of Disciplinary Decision.
	Appendix 8  	Guidelines for HR Department on Application of Monetary Penalty

Section 7-1 -  Promotions/Transfers - Staff Selection
	7.1.1 		Purpose
	7.1.2 		Eligibility
	7.1.3 		Basis for Selection
	7.1.4 		Definition of Efficiency
	7.1.5 		Advertising Vacancies
	7.1.6 		Selection Criteria
	7.1.7 		Selection Committees
	7.1.8 		Selection on Basis of Application
	7.1.9 		Direct Nominations

Section 7-2 -  Promotions/Transfers - Promotions
	7.2.1 		Purpose
	7.2.2 		Approved By
	7.2.3 		Authority
	7.2.4 		Definition of Promotion
	7.2.5 		Notification of Provisional Promotions
	7.2.6 		Action Pending Confirmation of Promotion
	7.2.7 		Action Where Appeal Upheld
	7.2.8 		Date of Effect of Promotion
	7.2.9 		Employee Permitted to Decline Promotion
	7.2.10 		Release of Employees
	7.2.11 		Appeal Rights
	7.2.12 		Procedure on Appeal
	7.2.13 		APPAB
	7.2.14 		Cancellation of Provisional Promotion
	7.2.15 		Inoperative Appeals

Section 7-3 -  Promotions/Transfers - Permanent Transfers
	7.3.1 		Purpose
	7.3.2 		Applied By
	7.3.3 		Authority
	7.3.4 		General

Section 7-4 -  Promotions/Transfers - Temporary Performance
	7.4.1 		Purpose
	7.4.2 		Applied By
	7.4.3 		Authority
	7.4.4 		Need to Fill Position
	7.4.5 		Advertising / Merit Principle
	7.4.6 		Basis For Selection / Availability
	7.4.7 		Appeal Eligibility
	7.4.8 		Timing of Appeal
	7.4.9 		Appeal Upheld
	7.4.10 		Partial Performance

Section 7-5 -  Promotions/Transfers - Vacancies
	7.5.1 		Occurrence of Vacancies
	7.5.2 		Filling Vacancies
	7.5.3 		Permanent Filling - Order of Priority
	7.5.4 		Permanent Part Time Employees
	7.5.5 		Fixed Term Employees
	7.5.6 		Time Limit for Filling Vacancies
	7.5.7 		Review of Vacant Positions (Above the Base Grade)
	7.5.8 		Consequential Vacancies
	7.5.9 		Applications for Advertised Vacancies

Section 7-6 -  Promotions/Transfers - Advertising Internal Positions
	7.6.1 		Purpose
	7.6.2		Procedure
	7.6.3 		Cancellation of Provisional Promotion

Section 8 General Grievances Process
	8.1    		Purpose
	8.2    		Authority
	8.3    		Underlying Principle
	8.4    		Exclusions

Section 9 Redeployment/Redundancy/Retraining
	9.1    		Purpose 
	9.2    		Objective 
	9.3    		Australia Post's Obligations 
	9.4    		Eligibility 
	9.5    		Authority 
	9.6    		Consultation 
	9.7    		Competency Test 
	9.8    		Records 
	9.9    		Redeployment To A Lower Position 
	9.10 		Retention Of Non-Salary Benefits 
	9.11 		Refusal Of Redeployment Decision 
	9.12 		Right Of Review 
	9.13 		Financial Advice 
	9.14 		Re-Employment With Australia Post 
	9.15 		Employee Previously Retired Invalidity

Section 10 Attendance Requirements
	10.1 		Purpose
	10.2 		Authority
	10.3 		Employee Responsibilities
	10.3.1 		Attendance
	10.3.2 		Absences
	10.3.3 		Late Attendance
	10.4 		Management Responsibilities
	10.4.1 		Late Attendance
	10.5 		Where Absence is not to count as Service
	10.6 		Industrial Stoppages - Effect on Service

Section 11-1 - Cessations General
	11.1 		General 
	11.1.1 		Purpose 
	11.1.2 		Approved By 
	11.1.3 		Authority and Provisions 
	11.1.4 		Procedure 

Section 11-2 - Cessations Death
	11.2.1 		General 
	11.2.2 		Letter of Condolence 
	11.2.3 		Information to be Provided During Visit to Next of Kin 
	11.2.4 		Documents to be Completed and Other Action 
	11.2.5 		Verification for Payment 
	11.2.6 		Filling of Vacancy 
	11.2.7 		Removal Expenses for Dependants 

Section 11-3 - Cessations Dismissal
	11.3.1 		General 
	11.3.2 		Date of Effect of Dismissal 
	11.3.3 		Pay Cessation Advice 
	11.3.4 		Final Payment of Entitlements 
	11.3.5 		Employment Register 
	11.3.6 		Filling of Vacancy 

Section 11-4 - Cessations Abandonment of Employment 
	11.4.1 		Application 
	11.4.2 		Advice to Employee 
	11.4.3 		Advice Received of Reason for Absence 
	11.4.4 		No Response Regarding Absence 
	11.4.5 		Late Advice of Reason for Absence 
	11.4.6 		Final Payment of Entitlements 
	11.4.7 		Other Administrative Action 
	11.4.8 		Employment Register 

Section 11-5 - Cessations Miscellaneous Separations 
	11.5.1 		Annulment and Subsequent Termination 
	11.5.2 		Expiry of Employment 
	11.5.3 		Part-Time Employees 
	11.5.4 		Redundancy

Section 11-6 - Cessations Resignation 
	11.6.1 		General 
	11.6.2 		Notice of Resignation 
	11.6.3 		Acceptance of Resignation 
	11.6.4 		Change of Resignation Date 
	11.6.5 		Resignation Pending Discipline 
	11.6.6 		Resignation from Age 55 
	11.6.7 		Withdrawal of Resignation 
	11.6.8 		Effective Date of Resignation 
	11.6.9 		Resignation on a Public Holiday 
	11.6.10		Cessation on Other Than Resignation Date 
	11.6.11		Counselling 
	11.6.12		Resignation Due to Illness 
	11.6.13		Administrative Action 
	11.6.14		Filling of Vacancy 
	11.6.15		Unsatisfactory Service 
	11.6.16		Employees on Temporary Transfer 
	11.6.17		Statement of Service 
	11.6.18		Resignation to Contest Election 

Section 11-7 - Cessations Voluntary Retirement 
	11.7.1 		General 
	11.7.2 		Date of Voluntary Retirement 
	11.7.3 		Final Payment of Entitlements 
	11.7.4 		Filling of Vacancy Pending Retirement 

Section 11-8 - Cessations Employment Beyond Age 65 
	11.8.1 		General 
	11.8.2 		Employment Status 
	11.8.3 		Conditions of Service Implications 
	11.8.4 		APSS Members aged 65 years or older
	11.8.5 		Superannuation Guarantee Contributions in respect of Members of Accumulation Funds
	11.8.6 		CSS Members
	11.8.7 		Final Payment of Entitlements
	11.8.8 		Filling of Vacancy Pending Retirement

Section 11-9 - Cessations Retirement (Invalidity) 
	11.9.1 		General 
	11.9.2 		Delegates 
	11.9.3 		Decision to Retire (Invalidity) 
	11.9.4 		Initial Interview by Management 
	11.9.5 		Arrangements for Medical Examination 
	11.9.6 		Information Required Prior to Medical Examination 
	11.9.7 		Description of the Employee's Duties for the Approved Medical Practitioner 
	11.9.8 		Work Performance Report 
	11.9.9 		Referral of Information to Approved Medical Practitioner 
	11.9.10		Advice to Employee before Medical Examination 
	11.9.11		Employee Unfit to Attend Medical Examination 
	11.9.12		Approved Medical Practitioner's Report and Recommendation 
	11.9.13		Fit to Resume Duty 
	11.9.14		Transfer to Alternative Employment at Same Classification 
	11.9.15		Transfer to Alternative Employment at Lower Classification 
	11.9.16		Notice of Transfer 
	11.9.17		Payment of Partial Invalidity Pension - CSS Members Only 
	11.9.18		No suitable Alternative Employment 
	11.9.19		Further Sick Leave and Medical Review 
	11.9.20		Retirement Recommendations by Approved Medical Practitioner 
	11.9.21		Cessation of Duty Following Retirement Decision 
	11.9.22		Referral of Approved Medical Practitioner's Recommendation to ComSuper (CSS Members Only) 
	11.9.23		Referral of Approved Medical Practitioner's Recommendation to APSS Administrator 
	11.9.24		Advice to Employee Regarding Retirement/Transfer and Review Rights 
	11.9.25		Appeal Period 
	11.9.26		Confidentiality of Medical Information 
	11.9.27		Compensation Cases 
	11.9.28		Date of Retirement 
	11.9.29		Calculation of Retirement Date 
	11.9.30		Notice of Retirement where Employee Consents to Retirement 
	11.9.31		Date of Effect where Employee does not Consent to Retirement 
	11.9.32		Backdating of Retirement 
	11.9.33		Placement on the Unattached List 
	11.9.34		Assistance of Welfare Officer 
	11.9.35		Documents for Superannuation Benefits 
	11.9.36		Final Payment Action on Retirement 
	11.9.37		Letter of Appreciation - Retirement

Section 12.1 Flex-Time
	12.1.1 		Authority
	12.1.2 		Purpose
	12.1.3 		Eligibility
	12.1.4 		Definition
	12.1.5 		Responsibilities
	12.1.6 		Recording of Attendance
	12.1.7 		Provisions
	12.1.8 		Daily Working Hours
	12.1.9 		Core Times
	12.1.10		Flex Period
	12.1.11		Notification of Absence
	12.1.12		Lunch Break
	12.1.13		Settlement Period
	12.1.14		Carryover To Next Settlement Period
	12.1.15		Core Time Flex-Time Leave
	12.1.16		In Conjunction With Other Leave
	12.1.17		Higher Duties Allowance
	12.1.18		Working Away From Head Station
	12.1.19		Overtime

Section 12.2 Reduced Attendance Rostering Service Conditions
	12.2.1 		Authority
	12.2.2 		Purpose
	12.2.3 		Eligibility
	12.2.4 		Delegation
	12.2.5 		Rostering
	12.2.6 		Accounting
	12.2.7 		Pay Deductions For Time Not Worked
	12.2.8 		Public Holidays
	12.2.9 		Recreation Leave
	12.2.10		Application For Leave Form
	12.2.11		Sick Leave
	12.2.12		Special and Bereavement Leave
	12.2.13		Maternity Leave
	12.2.14		Defence Service Leave
	12.2.15		Long Service Leave
	12.2.16		Higher Duties
	12.2.17		Cessations of Employees
	12.2.18		Transfer to Area Working Different Hours
	12.2.19		Overtime

Section 13 Assistance with Studies 
	13.1 		Purpose
	13.2 		Approved By
	13.3 		Eligibility
	13.4 		Authority
	13.5 		Provisions
	13.5.1 		Levels of Assistance
	13.5.2 		What may Be Approved
	13.5.3 		Approved Courses
	13.5.4 		Submitting Applications
	13.5.5 		Approval As A Student
	13.5.6 		Sponsored Student
	13.5.7 		Part-Time Study
	13.5.8 		Full-Time Study
	13.5.9 		Short Courses
	13.5.10		Funding
	13.5.11		Special Circumstances
	13.5.12		Review of Applications
	13.5.13		Monitoring Requirements
	13.5.14		Forms
	Appendix 1 	Calculating Leave and Leave Credits (Full and Part-Time Employees)
	Appendix 2 	Assistance with Studies External Training Approval Form
	Appendix 3 	Recovery of Study Payments made by Australia Post


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